Freedom9 4020 User Manual

freeStor 4020 4-bay Desktop Network Storage USER’S MANUAL P/N: N0042000 Rev. 2.5

3successfully, although errors might occur. In addition, some features (such as the printer reporting low ink levels) might not function since two-w

93 Figure A-2: Disk Change Notification Page – New Disk 3. Click “Ignore” to continue rebuilding the disk and return to the Manager. The Disks pag

freeStor 4020 User’s Manual 94will cause the entire RAID to fail. Note: In a linear configuration, the Hotplug Indicator is RED for all the disks bec

95Take the appropriate action: • To scan the storage system again and update the information on the page: Click “Scan”. • To re-install the same d

freeStor 4020 User’s Manual 96A.4 Transferring hard disks to a new storage system If your storage system unit fails but the hard disks themselves ar

97Appendix B: Troubleshooting B.1 Disconnecting from Shared Folders If you need to reconfigure the disks in your storage system or shut it down for

freeStor 4020 User’s Manual 982. From the File menu, click “Eject”. Any open window to the shared folder closes, and the shared folder disappears fr

995. Set the password to the desired password. 6. Map to the share again. • If the storage system uses local authentication mode, make sure the u

freeStor 4020 User’s Manual 100Resolution: • Make sure you identified the Active Directory server by its IP address rather than its name. • If you

101Backup disk ID on the Status page in DiskSafe Express with the Backup Disk ID on the Backups page in the Manager to determine which backup is act

freeStor 4020 User’s Manual 102B.4 Creating a Diagnostic File In some cases, you might need assistance from Technical Support to solve problems that

freeStor 4020 User’s Manual 41.5 Package Contents • freeStor 4020 unit • One power cord • One RJ-45 cable • DSE Boot CD • Device management utili

103local disk, you will not be able to connect to the freeStor 4020. Likewise, when you boot remotely, you will not be able to recover your disks a

freeStor 4020 User’s Manual 104Appendix C: Glossary Backup View – A backup that has been assigned a drive letter and can be opened and explored usin

105Remote Boot – The process of booting your computer from the storage system rather than from a local hard disk. SATA (Serial Advanced Technology A

5All clients using DSE must meet the following requirements: BIOS Client PCs must be able to boot from a CD Operating System Windows Server 2003, Wi

freeStor 4020 User’s Manual 62 Installation and Setup 2.1 Hard Drive Installation It is highly recommended that all of the hard drives used are the

72. Slide the new hard drive into the tray and fasten the screws underneath the tray (Figure 2-3). Figure 2-3: Attaching the Hard Drive to the Tr

freeStor 4020 User’s Manual 8Double-click the “Setup.exe” file to begin installation of the software. 3. On the welcome page (Figure 2-4), click “Ne

95. On the next page (Figure 2-6), enter your name and company name and then click “Next”. Figure 2-6: Customer Information 6. On the following

freeStor 4020 User’s Manual 107. Review your selections and click “Next” to proceed (Figure 2-8). Figure 2-8: Summary 8. To complete the installa

11computer to use the same subnet as the storage system. (You can change it back after you have configured the storage system.) To do this, access y

freeStor 4020 User’s Manual 121. Connect the freeStor 4020 to your network. If your network has a DHCP server, the freeStor 4020 will automatically

Copyright and Trademark Information Freedom9 makes no warranty or representation, expressed or implied, with respect to the contents or use of this

13Note: The operating system and software are installed on each disk in your storage system to ensure that the failure or removal of any one disk wi

freeStor 4020 User’s Manual 1412. On the next page, enter a host name to identify the freeStor 4020 on the network (Figure 2-14). The system name can

1514. On the next page, enter the network settings of the freeStor 4020 (Figure 2-16). If the network has an existing DHCP server, select “Get an IP

freeStor 4020 User’s Manual 16disk configuration is used for a single hard disk, RAID 1 is used for two hard disks, and RAID 5 is used for three or f

173 Web Management Interface The web management interface can be accessed using a web browser directly connecting to the IP address of the freeStor

freeStor 4020 User’s Manual 18this page to change the authentication mode. • Shared Folders: Displays a list of all currently configured shared fold

19Clicking on the Connection Status button will display a list of users and the shared folders they are connected to (Figure 3-4). Due to the nature

freeStor 4020 User’s Manual 203.3 Users Clicking on the “Users” button in the menu will open the Users Page (Figure 3-5) which allows you to manage t

21Note: Since each Linux or Mac user can represent multiple users, the number of actual users can be higher. Adding Users By default, the storage se

freeStor 4020 User’s Manual 22 Figure 3-7: CIFS Add User Page Figure 3-8: NFS Add User Page 3. For Windows and OS X users, enter the user name an

23provide a user name and password when accessing the shared folder. 4. For Linux and Mac users, enter a description of the computer(s) being used

freeStor 4020 User’s Manual 24Mac OS X, but you cannot remove any Windows/Mac OS X user. Those can be removed only on the Active Directory server. If

25Adding Groups When you create a group, you typically specify which users should be members of that group, although you can create an empty group a

freeStor 4020 User’s Manual 26Add Selected User(s): All selected users from the Available users list are added to the group. Remove All Users: All us

27membership), but Alice will continue to have read-only access, since that access right was granted to her on a user level. To remove a group: 1.

freeStor 4020 User’s Manual 28• If you use Active Directory authentication mode, and the clocks of the storage system and the Active Directory serve

29 Figure 3-12: Active Directory Server Settings Page 7. In the Primary server IP address text box, enter the IP address of your primary Active Dir

freeStor 4020 User’s Manual 3012. If you want to specify the name of the organizational unit that contains the users and groups that will be able to

3114. On the next screen (Figure 3-15), enter an administrator user name for accessing the Active Directory server in the User name text box. This a

freeStor 4020 User’s Manual 32 Figure 3-16: Update Authentication Mode Page 3. Make the desired changes, if any, and click “Apply”. The changes must

iTABLE OF CONTENTS 1 INTRODUCTION... 1 1.1 TERM

33Directory server adjusts for daylight savings time. In this case, you must change both the time zone and time on the storage system. For example,

freeStor 4020 User’s Manual 34folder, you would have to create shared folders if your network includes Linux or Mac users. Up to 128 shared folders c

35 Figure 3-19: CIFS Add Shared Folder Page 3. For Linux/Mac users, the Mount path indicates the path that those users will specify when accessing

freeStor 4020 User’s Manual 36 Figure 3-21: NFS Define Folder Permissions Page 5. From the Unauthorized users list, select the name of the user(s)

37which users can access it and what level of access they have. Shared folders that are created as a result of creating Windows/OS X users do not ap

freeStor 4020 User’s Manual 38Notes: • You cannot delete the public folder. • You cannot delete the contents of a USB disk using the Shared Folders

39If a user ever has to recover a disk using the recovery CD or remotely boot from a backup on the storage system, the user will be prompted for a p

freeStor 4020 User’s Manual 403. If you’re remotely booting the computer from its own backup, do not change the MAC address. However, if you’re boot

41backups of all disks for a particular computer and the computer name, you must delete the client itself. To delete a client: 1. Select the radio

freeStor 4020 User’s Manual 42 Figure 3-23: Alerts Page To set up e-mail alerts: 1. Specify whether or not the storage system should send e-mail n

freeStor 4020 User’s Manual ii4.2.4 STARTING DISKSAFE EXPRESS ...

437. In the First e-mail address text box, enter the email address of an individual who should receive e-mail notifications when a problem occurs.

freeStor 4020 User’s Manual 44 Figure 3-24: Firmware Page To upgrade the firmware: 1. In the Firmware file text box, enter the path and file name

45it and adds that device to the USB page. (You might need to click “Scan” to update the display.) However, when you want to unplug a USB device fro

freeStor 4020 User’s Manual 46 Figure 3-26: System Page Using the System page, you can also change the administrator name and password to use for l

473.12 Network Settings Clicking on the “Advanced” button in the menu, then clicking “Network” on the left menu will open the Network page (Figure 3

freeStor 4020 User’s Manual 48You can also configure the storage system to act as a DHCP server. In other words, the storage system can assign IP add

49 Figure 3-28: Disks Page This page includes the following details: • The disk configuration (that is, whether the disks use a linear or RAID co

freeStor 4020 User’s Manual 50o YELLOW – Removing the disk will cause RAID degradation. o GREEN – Removing the disk will not affect the RAID. Note:

512. Click “Reconfigure Disks”. 3. When the confirmation message appears, click “OK”. 4. The Disk Configuration page (Figure 3-30) appears. (The

freeStor 4020 User’s Manual 52 Figure 3-31: Disk Space Distribution Page 9. To change the amount of space allocated for shared folders vs. backups,

iiiTABLE OF FIGURES FIGURE 1-1: FRONT PANEL ... 3 FIGURE 1-2

53 Figure 3-33: Disk Configuration Completion Page 13. After the system has restarted, the Home page will appear. If the screen does not show up

freeStor 4020 User’s Manual 54This page includes the following details: • The current CPU usage. • The amount of memory being used on the unit. •

552. When the confirmation message appears, click “OK”. The Log Out page appears. 3. To log back in to the Manager later, click “Log In”. 3.17 Shu

freeStor 4020 User’s Manual 564 File Sharing and System Backup 4.1 File Sharing The freeStor 4020 allows users to share files quickly and easily, us

57 Figure 4-1: Map Network Drive 3. In the Drive list, select the drive letter that you want to assign to the shared folder. 4. In the Folder tex

freeStor 4020 User’s Manual 581. Install the Storage System Console (as described in Section 2.2). 2. Click Start Æ Programs Æ Storage System Consol

594.1.3 Mac Clients The procedure for accessing a shared folder on a Mac varies, depending on whether the Mac is running OS X or an older operating

freeStor 4020 User’s Manual 60click “OK”. If you used the guest user name, the password is also guest. 3. Double-click any of the displayed folders

61o Microsoft Windows 2000 Professional, Server, or Advanced Server (Service Pack 4) • Microsoft iSCSI Initiator 2.x (for information about downlo

freeStor 4020 User’s Manual 62Express will configure it for you automatically. 8. If you agree to the terms of the license agreement, select “I Agre

freeStor 4020 User’s Manual ivFIGURE 3-23: ALERTS PAGE... 42 FIG

63 Figure 4-2: DiskSafe Express Welcome Page 12. On the welcome page, click “Next” and the License Agreement page will appear (Figure 4-3). Figu

freeStor 4020 User’s Manual 64 Figure 4-4: DiskSafe Express Destination Folder Note: It is strongly recommended that you install DiskSafe Express o

65later” and then click “Finish”. You do not have to restart the computer immediately after installation, but you do have to restart it before runni

freeStor 4020 User’s Manual 66If you already protected a disk, the application window appears (Figure 4-7). Figure 4-7: DiskSafe Express Applicatio

67you receive confirmation that your license has been re-activated, you can continue to use the product. Activating your license without an Internet

freeStor 4020 User’s Manual 684. Click “OK”. 5. When the confirmation message appears, click “OK”. If your computer has an Internet connection, the

69If your hard disk is divided into multiple partitions, this list displays one item for the entire hard disk, and one item for each partition. If y

freeStor 4020 User’s Manual 703. When the Add Storage System dialog box appears, DiskSafe Express automatically scans your subnet for storage system

71Add and repeat step 3. If you want to remove a storage system that’s not valid or that you no longer want to use, select the storage system from t

freeStor 4020 User’s Manual 72list. Then select the time. If you don’t want backups to occur automatically, select “Not Scheduled” from the Recurrenc

11 Introduction The freeStor 4020 is an intelligent network storage solution for small office, medium office, and home network environments. The fre

73 Figure 4-12: Recover CD Password Page 9. Review all your selections and click “Finish” on the next page (Figure 4-13). Figure 4-13: DiskSafe

freeStor 4020 User’s Manual 744.2.7 Manually Backing Up Your Disks Once you protect a disk, it is automatically backed up at regular intervals (unle

75 Figure 4-14: DiskSafe Express Schedule Page 2. In the Protected disk list, select the disk whose backup schedule you want to change. 3. Specify

freeStor 4020 User’s Manual 76Agent. To restart the Agent after you have closed it, click Agent under the View menu in DiskSafe Express. The Agent i

77 Figure 4-16: DiskSafe Express Password Reset 4. In the Recovery CD password text box, enter the desired password. This password must be 12-16 ch

freeStor 4020 User’s Manual 78occur or the storage system shuts down during recovery, your operating system might become unstable, and you will have

79create new folders or files. However, as soon as you close the view (as described in the next step), all the changes will be lost. The next time y

freeStor 4020 User’s Manual 80In addition, if you recover a partition and other partitions of that same disk are also protected, protection for those

81your selection. You can also tab between fields. Note: The recovery CD does not support USB keyboards or mouse devices. Although the recovery CD i

freeStor 4020 User’s Manual 82specify the desired IP address or subnet mask. (If you make a mistake typing either the IP address or subnet mask, sele

freeStor 4020 User’s Manual 21.3 Product Specifications Hardware Specifications Processor Intel 80219 IOP 400 MHz Memory DDR 256 MB Flash 8 MB NOR Fl

83no data to recover. You can press Ctrl+Alt+Delete to exit the recovery CD. If you select Latest Backup, an additional backup of the selected backu

freeStor 4020 User’s Manual 84The status screen displays the progress of the recovery. You can cancel it at any time by selecting Abort. However, thi

85applications that you might be running. Enabling Remote Boot Once you have enabled remote boot, if you subsequently want to boot remotely using a

freeStor 4020 User’s Manual 866. When a message appears, advising you that drivers will be installed, click “OK”. 7. When the drivers are installed

87• The network must have a DHCP server, or your storage system must be configured to act as a DHCP server (as described in Changing the network se

freeStor 4020 User’s Manual 88using the same recovery password as the storage system. This can occur if you changed the recovery password on the unit

89The disk will disappear from the Protected disk list. If another disk is protected, that disk will appear in the Protected disk list, and informat

freeStor 4020 User’s Manual 90Appendix A: Disk Configurations Your storage system supports the following types of disk configurations: • Linear: A

91the same size, the smallest of the disks determines how much disk space is available for data, similar to RAID 5. • RAID 10: RAID 10 is similar t

freeStor 4020 User’s Manual 92 Figure A-1: Disk Change Notification Page 3. To add the disk to the storage system, click “Add New Disk”. If the in